Hearing Care That Feels Like Family

Most hearing evaluations are complimentary. Call our office at 407-537-4404 for details and to confirm any costs that may apply.

We accept many insurance plans, but coverage for hearing aids varies from plan to plan. Bring your insurance card to your visit and we'll check your benefits for you, or call us with your plan details beforehand.

Not every hearing concern calls for hearing aids. After your evaluation, we explain your results and the options that may suit you. If your hearing is within normal limits, we'll tell you.

Yes. Toni offers evaluations and fittings at home or in a care facility across Greater Orlando when reaching the office is difficult. Call us for cost and availability. Some tests require in-office equipment, so home testing may not include everything a sound-booth evaluation can.

Sí. Ofrecemos evaluaciones auditivas, formularios y recursos en español. Jaysee is bilingual, and your whole visit can be in Spanish. Our Patient Care Coordinators, Grace and Francesca, are bilingual in English and Spanish too.

We’re independent and family-owned. You’ll see Jaysee Soto (HAS, BC-HIS) or Toni Trager (HAS), both Florida-licensed Hearing Aid Specialists. They are not audiologists or physicians, and they refer you to a physician, ENT or other specialist when your care falls outside their scope.

Grace Soto and Francesca Natal, our Patient Care Coordinators, help with scheduling and forms.

Yes. We clean, troubleshoot, program and repair hearing aids from most major manufacturers, including ones purchased from other providers, and we can verify a fitting with Real Ear Measurement.

Some problems require factory repair, which we coordinate with the manufacturer. Our walk-in hour for cleanings and minor repairs is Monday to Friday, 1:00 to 2:00 pm.

It varies from person to person. Familiar sounds and your own voice may seem different at first. Regular use and follow-up visits help as you adjust.

When tinnitus comes with hearing loss, hearing aids, including models with built-in sound-therapy features, may help make it less noticeable. There is no universal cure for tinnitus, and the amount of relief varies. We refer you to other providers for specialized tinnitus care when needed.

If your tinnitus started suddenly, is in one ear only, or pulses in time with your heartbeat, see a physician promptly. Tinnitus with sudden severe vertigo is a medical emergency.

Symptoms alone can't tell you whether wax is the cause, which is why we look in your ears before testing. We'll explain whether wax can be removed safely in our office or whether you should see another provider.

Please avoid cotton swabs in the ear canal, which can push wax deeper. Ear candling doesn't reliably remove earwax and can cause burns or other injuries.

Sudden hearing loss, or tinnitus with sudden severe vertigo, is a medical emergency. Seek immediate medical care. Don't wait for a routine hearing evaluation.